3CX – Unified Communications for Business

3CX is a feature-rich unified communications system for enterprise business, offering voice,
video, live chat, and messaging. It works for remote, hybrid, and office-based teams, enabling
communication across all channels in one platform.

Why Enterprises Choose 3CX

● Complete Telephony: Web Client and mobile apps keep staff connected from any
location.
● Video Conferencing: Built-in. No extra software or licenses needed.
● Live Chat: Add to your website. Integrates with Facebook and WhatsApp.
● SMS Support: Let customers contact you via SMS.
● Reporting & Analytics: Includes call logs, dashboards, and usage reports.
● AI Features: Includes call routing, voicemail transcription, and customer interaction
tools.
● Integrations: Works with Microsoft Teams, 365, and major CRMs.
● Cost Control: No extra charges for features. Minimal hardware needed.
● Flexible Setup: Keep your numbers, use any SIP phones, choose your provider.
● Security: Built-in encryption and security tools.
● Deployment Options: Run on-premise, in your cloud, or on Hyper-V, VMware, or KVM.
● Proven Solution: Used by 350,000+ businesses. Delivered by 3CX, supported by you.

3CX Apps & Features

Work from Anywhere with 3CX

Improve response times and stay available to customers, wherever you are. Use your extension
on Android, iOS, Windows, or in your browser.

Manage calls, live chat, Facebook, and WhatsApp from one platform – no switching between
apps.

3CX Mobile Apps for Android & iOS – Enterprise Communication On the
Move

Enable secure business communication on the go. With 3CX’s Android and iOS apps, your
team stays connected, productive, and responsive wherever business takes them.

Key Enterprise Features

● Call Handling: Use your office number to make and receive calls anywhere.
● Video Conferencing: Built-in. No need for third-party tools.
● Internal Chat: Secure messaging with your team in real time.
● WhatsApp Integration: Reply to WhatsApp messages directly in 3CX.
● Conference Calls: Start and manage from your mobile.
● Free VoIP: Cut telecom costs using Wi-Fi or mobile data.
● Security: End-to-end encryption for calls and messages.

Test the 3CX system today!

3CX Apps & Features

3CX enables you to take your extension with you wherever you go. With apps for Android, iOS, web browsers and Windows, you are guaranteed to be kept in the loop, always and everywhere. What’s more, customers can instantly reach you directly from your website with the 3CX Live Chat and WhatsApp integration.

3CX Apps for Android & iOS Device
  • Make and take calls from anywhere
  • Video Conferencing
  • Instant Messaging and Chat
  • Answer WhatsApp messages
  • Conference Calls
  • Free VoIP calls with your smartphone
  • Encrypted and Secure
User-friendly Web Client / Desktop Apps
  • Work from anywhere – multifunctional web app with inclusive UC features
  • Call from your browser, control your IP phone or smartphone
  • Answer customer queries from live chat, WhatsApp and SMS from one interface
  • Video conferencing at the click of a button
  • Native Desktop App for calls
  • Launch calls directly from your CRM
  • Integrate seamlessly with Microsoft 365
  • View the status of your colleagues
3CX Live Chat: Next Level Customer Communications
  • Chat with your customers on your website
  • Create Chat queues
  • Answer from your webclient or 3CX App
  • Transfer chats to other team members
  • Elevate a chat to a call or a video with a click
  • Chat reporting available
  • Chat monitoring feature for Managers!

Chat with Us!!

WhatsApp Integration
  • Manage WhatsApp messages directly from one platform
  • Messages are logged, to ensure no response violates company policies
  • Staff do not need to give out their personal WhatsApp numbers
  • Chat conversations are logged centrally
  • WhatsApp messages can be sent to a queue of agents to share the load
Send & Receive Business SMS / MMS
  • Send SMS / MMS to your customers
  • Route SMS to multiple agents so no message goes unanswered
  • Keep personal mobile numbers private
Integrated Video Conferencing
  • Free for up to 250 participants
  • Initiate with a single click
  • Video conference dial-in
  • Create as a conference or a webinar
  • Remote control assistance for quick & easy troubleshooting
  • Pre-upload PDFs before meetings
  • Includes a whiteboard
  • Share your screen
  • Polling tool
  • Record your videos
  • Includes chat
Contact Sales to Enquire