Business Voice is a complete corporate voice solution from Inovi.

Offering a comprehensive range of outbound and inbound voice services at highly competitive rates, Business Voice by Inovi is bundled with a geographic number to eliminate the need to deal with multiple providers, customers have the option to port their number to Inovi or request an Inovi geographic/nongeographic for those without a number. Business Voice is a genuine alternative to traditional infrastructure options, which means that customers finally have a choice in terms of their primary infrastructure.

Residential Fibre

Inovi can now deliver all inbound voice traffic, eliminating the need to deal with other providers. This translates to one point of contact, one bill, quicker turnaround times and, ultimately, better service… In terms of outbound call savings, Inovi’s agreements with other large network operators ensure that calls are always routed in the most cost-effective way. Business Voice offers lower absolute rates and billing options that are customised to your business environment. Alternatively bundled voice allows you to budget for your voice spend eliminating shock bills.

Features & Benefits

  • Business voice employs several different last mile options, including uncontended Fibre, Wireless, LTE or FTTH depending on the customer environment and requirements.
  • Reduced rates resulting in varied savings percentages, compared to current standard Telkom rates.
  • Routing of all traffic types (cellular, local, regional, national, international, On-net and inbound)
  • Porting of existing Telkom number ranges to Inovi is facilitated in its entirety by the Inovi team to ensure a seamless process.
  • Presentation of Caller Line Identity (CLI)
  • A comprehensive Service Level Agreement (SLA), with guaranteed response times across the country
  • Voice gateways, which are able to connect directly to the PBX trunk ports or act as a traffic aggregator across PSTN lines.
  • Business Voice also facilitates SIP connectivity directly to compatible PBX’s.
  • The provision of international best practice customer premises equipment (CPE) – tested and certified by our PBX partners.
  • Call quality on the Inovi voice network is measured in terms of the mean opinion score (MOS) rating system, which scores quality from 1 – 5 with 3.5 – 4.0 deemed toll quality.
  • Inovi facilitates Multiple Codecs G729a, G711 and G722(HD)
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